Legal Policies for Heidi’s Home Cooking LLC

Welcome to heidishomecooking.com. This page outlines the legal terms, privacy practices, and disclaimers for using our website. By visiting our site, you agree to the terms described below.

Privacy Policy

At Heidi’s Home Cooking LLC, your privacy matters to us. This section explains how we collect, use, and protect the information you provide.

What We Collect

We may collect personal information when you:

  • Fill out contact or order inquiry forms
  • Join our email newsletter list
  • Interact with our site through analytics tracking

The information we collect may include:

  • Your name, email address, and phone number
  • Details related to dessert orders or event inquiries

How We Use Your Information

We use the information you provide to:

  • Respond to your messages and inquiries
  • Deliver email newsletters
  • Improve the site experience through performance tracking

We do not sell or share your information with third parties. We may use trusted services like Square, Google Analytics, and ActiveCampaign to help us manage communication, website performance, and order inquiries.

Cookies

We use cookies through services such as Google Analytics to track visitor behavior, page performance, and site interactions. These cookies do not collect personal data. You can manage or disable cookies in your browser settings.

Email Marketing

If you subscribe to our newsletter or provide your email through a form, you may receive messages about seasonal products, holiday menus, or bakery news. Each email includes an unsubscribe link at the bottom, and you may opt out at any time.

Data Security

All data is stored and transmitted through secure platforms. While we take precautions, no online system is completely secure, and we cannot guarantee absolute protection.

If you’d like to access, modify, or delete your data, please email us heidi@heidishomecooking.com.

Terms of Use

This website is provided for general information about our bakery and services. By using this site, you agree to the following conditions.

Acceptable Use

You may browse and use this site for personal, non-commercial purposes. You agree not to:

  • Reproduce or copy the site’s text, photos, or other content
  • Interfere with or damage the functionality of the site
  • Attempt to gain unauthorized access to our systems

All content on the site is the property of Heidi’s Home Cooking LLC and may not be copied, reproduced, or distributed without written permission from the business owner.

Orders and Submissions

Visitors may submit inquiries or custom dessert requests through the website. We do not currently accept online payments or product orders through the site. If we receive an inquiry, a team member will contact you directly to confirm order details.

Inspirational photos for custom cakes or desserts should be sent by email. We will never post or publish your submissions without consent.

Disclaimer

We work hard to ensure that the information on our website is accurate and up to date. However, we make no guarantees regarding:

  • Product availability or appearance
  • Website functionality or uptime
  • Response times during high-volume holiday seasons

Food Allergy Disclaimer

Our bakery operates in a shared kitchen environment where cross-contact with allergens may occur. While we take precautions to avoid cross-contamination, we cannot guarantee that any of our products are free of allergens, including dairy, eggs, nuts, wheat, or soy.

If you or someone in your party has a serious food allergy, please contact us directly before placing an order.

Limitation of Liability

Heidi’s Home Cooking LLC is not liable for any damages arising from the use of this website, including but not limited to service interruptions, data loss, miscommunications, or inaccurate website content.

Intellectual Property

All images, copy, logos, recipes, and visual materials on this site are the intellectual property of Heidi’s Home Cooking LLC. They may not be copied, reused, or distributed without express written consent.

Contact Information

Heidi’s Home Cooking LLC
4505 Greenway Drive,Knoxville, TN 37918
Email: heidi@heidishomecooking.com
Website: heidishomecooking.com

Last Updated

This policy was last updated on June 8, 2025